a spokesperson for M&S last night said: "Where we have an employee whose religious beliefs restrict food or drink they can handle, we work closely with our member of staff to place them in suitable role, such as in our clothing department or bakery in foods.
"As a secular business we have an inclusive policy that welcomes all religious beliefs, whether across our customer or employee base... We apologise that this policy was not followed in the case reported."
The issue arose after an unnamed customer told the Telegraph they were “taken aback” when “I had one bottle of champagne, and the lady, who was wearing a headscarf, was very apologetic but said she could not serve me”.
It has highlighted a split amongst the major supermarkets, between those who will and those who will not excuse staff from certain tasks for religious reasons. [The Independent] Read more