28 December 2016

Shopper slams Tesco after Muslim woman on checkout refused to serve him alcohol

.... But when he attempted to pay for the £55 goods, the female customer service assistant, who wore a headscarf, asked him to queue up at a different till.

The incident prompted a duty manager to step in and serve dad-of-three Lee.

Tesco later said the shop worker, aged in her early 20s, had not served him due to her “religious beliefs.”

.... David Upstone, a Tesco customer service executive to the board, said: “Our colleague in question requested upon starting not to serve alcohol on religious grounds.

“As an inclusive retailer we do all we can to meet each person’s needs.

Tesco has apologised for to Lee over the incident in Feltham, Middlesex

“Our colleague works on the kiosk as alcohol is generally not purchased in this area.

“She is aware that you shouldn’t have to queue again in the future if a similar situation occurs.

“She will request another colleague to come and serve.”

A Tesco spokesman said: “We take a pragmatic approach if a colleague raises concerns about a job they have been asked to do. [The Sun] Read more